Some
Tips
When Dialing 9-1-1
Dial 9-1-1 only for emergencies such as crimes in progress,
fires or
serious illness or injury. Use the 7-digit non-emergency number
for all other calls.
Non-emergency phone
numbers:
Fire/EMS 774-7555
Troop D 779-4900
Troop E 848-6500
Speak clearly into the telephone and speak directly to the
9-1-1 operator. Speak in plain English – don't use police
jargon.
Don't talk with other people while on 9-1-1, and don't put
the 9-1-1 operator on "hold".
Know the exact location (building number, street name and
suite or apartment number, or street intersection) where help is
needed.
Street address:
City/State:
Suite or Apt. #: Building
#:
Street Intersection:
Give your name, address and telephone number, even if it is
different from where help is needed. This is in the event the
responding officer or firefighter needs more detailed
information later. If you don't wish to have an officer see you,
simply tell the 9-1-1 operator.
Tell the 9-1-1 operator exactly what you see, hear or smell
(in case of fire). Don't assume the 9-1-1 operator already knows
why you are calling.
Answer all questions the 9-1-1 operator asks. They need the
information not only for your safety, but for the safety of
responding police, fire and rescue personnel.
Don't hang up the telephone until asked to do so by the
operator. The 9-1-1 operator may be able to give important
instructions before emergency personnel arrive.
Once you have given all the information, don't call back,
"to see if help is on the way."
-Courtesy of 911
magazine 
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